WHAT TO EXPECT
Our goal is to give you a storage solution that meets your specific needs. The first step in that process is to meet with one of our experienced design consultants. Here is what you can expect.
• To start, after petting the dog if you have one, we will ask to see your space and we will give you one of our idea books to review while we take measurements and make notes that will aid us in the design process. We’ll ask what you do and don’t like about the space as it is and if there is anything specific that we need to address to give you a finished project that can accommodate your stuff and makes you feel good whenever you enter.
• We will discuss timing, color and style preferences, and, if you wish, budget. And, time permitting, we will do rough sketches of possible designs for your project and review them with you. Your input will let us know if we have understood your wishes and will show you how we approach space design.
• After the first appointment we will create a draft plan and email it to you using our state of the art CAD program to provide you with realistic images of your finished project. And then we will work with you to finalize the design. To this point you will not have paid us anything or committed to anything.
• Only when we have your approval for the project, will we ask for a deposit and schedule an installation date. If you choose white or ivory, turnaround can be very quick. Other finishes must be ordered but only need a week or so from order to delivery. We really don’t like to keep you waiting. The time required for installation depends on the size and complexity of your project, but most master closets, for example, can be completed in one day.
Our partnership with ORG Home provides you the best of both worlds. More Than Closets is a locally owned and operated family business committed to providing personal service to meet your needs. Through ORG Home, you have access to a vast portfolio of custom products featuring smart organization, colors, and styles to complement your home décor and lifestyle.
Every ORG Home solution done by More Than Closets is expertly designed, manufactured with care from quality materials, and professionally installed.
ORG Home Product Warranty
ORG Home Products are manufactured using the highest quality materials to exact tolerances. Our Products include a limited lifetime residential warranty and a limited one-year non-residential warranty. ORG Home warrants that the Products you purchased will be free from defects in material and workmanship for the normal lifetime of the Products when used for single-family residential use, and for one year when used for non-residential or commercial use. ORG Home will repair or replace any component of the Products you purchased at no charge, if it is defective. Contact us for complete warranty details.